Privacy Policy

Welcome to the Privacy Policy page of www.sidusvita.com/ (the “Policy”). This Policy will help you understand what data we collect, why we collect it, and what rights you have in connection with it.

1. Personal Data Controller and Contact Information

For any questions related to this Policy or the exercise of your data protection rights, you can contact us:

2. Collection of Personal Data

2.1 Categories of Data We Collect

We collect personal data when you visit www.sidusvita.com/ (the “Service”), when we provide our services, or when you otherwise interact with us. The data we collect may include:

• Name and contact details — collected when you create an account (or sign in through third-party services), contact us, or subscribe to our newsletters.
• Astrological and other profile data — birth date, birth time, birth place, and other profile data that you enter yourself.
• Data contained in the audio and text messages you send — personal data contained in your audio and text requests, follow-up messages, support requests and their transcripts, and other data you submit to the Service. You determine the content of the messages you send and undertake not to submit information belonging to special categories of personal data unless it is required to use the Service (data concerning health, ethnicity, sexual orientation, religious and political views, etc.).
• Payment data — collected when you make a purchase, including billing address, chosen payment method, purchase details, offer code, payment status, transaction identifiers, and related billing events needed to organize the payment process and resolve any disputes with users.
• User preferences and feedback — collected through surveys, reviews, or your account settings.
• Website usage data, technical device data, cookies — including IP address, browser type, information about pages visited, device type, operating system, language, timezone, technical logs, error data, security signals, and similar information.

Where providing certain data is mandatory for the provision of services, a failure to provide such data may make it impossible to use the relevant features of the Service.

2.2 Collection and Processing of Third Parties’ Personal Data

When entering the personal data of other individuals, including minors, you confirm that you have a lawful basis to provide such data and have it processed through the Service, and you are responsible for complying with applicable law and obtaining all necessary consents, where required.

If we become aware that a third party’s personal data was collected or processed in breach of applicable law or without the required consent, we may take reasonable measures to stop such processing, including deleting the relevant personal data and/or restricting access to the Service.

2.3 Collection and Processing of Minors’ Personal Data

Our Service is not intended for use by persons who have not reached the age of majority under the applicable law of their country of residence / citizenship, unless the Service is used with the consent of, or under the supervision of, their parent or other legal representative.

By using the Service, you confirm that:

• you have reached the age of majority established by applicable law; or
• you use the Service with the proper consent of your parent or other legal representative, where such consent is required.

If you provide the personal data of a third-party minor through the Service, you confirm that you have all the rights, authority, and consents required by applicable law to provide such data and have it processed in accordance with this Policy.

If we become aware that a minor’s personal data was collected or processed in breach of applicable law or without the required consent of a legal representative, we may take reasonable measures to stop such processing, including deleting the relevant personal data and/or restricting access to the Service.

3. Purposes of Processing Personal Data

We process your personal data for the following purposes:

• Providing and improving our services — managing your account, providing services (including performing calculations, storing request history and profile), improving the functionality of our Service, and protecting its security.
• Customer service and communication — handling your requests and providing information in response to your inquiries, including granting and maintaining access to service packages, processing payments, and reviewing and resolving disputes related to the operation of the Service.
• Compliance with legal requirements — retaining information for tax, accounting, and other statutory purposes.
• Marketing purposes — sending advertising and informational materials where you have given the relevant consent. You may withdraw your consent at any time.

Personal data is processed using computers and/or information-technology-enabled tools in accordance with the purposes set out above.

Personal data contained in user requests may be processed by automated artificial intelligence systems solely for the purposes of generating responses, improving the quality of the Service, ensuring security, and fixing technical errors.

4. Legal Grounds for Processing

We process personal data on the following legal grounds:

• Your consent — for example, when subscribing to our newsletter. Consent may be withdrawn by you at any time.
• Performance of a contract — processing your data to provide the services offered by the Service, for example when registering on the Service’s website, entering data for astrological calculations, or processing data contained in the text and voice messages you send to the Service.
• Our legitimate interests — for example, analyzing use of the Service to improve the services provided, provided that such interests do not override your rights and freedoms.
• Compliance with legal requirements — for example, meeting tax obligations, conducting audits, or providing information in response to lawful requests from public authorities.

5. International Collection and Transfer of Personal Data

We may collect, process, and transfer your personal data within or to states located outside your country, as well as outside the European Union (EU) or the European Economic Area (EEA).

When you use the Service, your personal data may be transferred to service providers located in states where the level of personal data protection may differ from the level established by the law of your country of residence or by the GDPR.

In such cases, we take reasonable measures to ensure the lawfulness of the transfer, including relying on European Commission adequacy decisions, Standard Contractual Clauses, other mechanisms provided for by law, or obtaining your consent where such consent is required by applicable law.

6. When and Why We Share Personal Data with Third Parties

We may share personal data with third parties solely to improve the quality of our services and the operation of the Service, or to comply with legal requirements.

Personal data may be shared with the following categories of recipients:

• Providers of cloud infrastructure, hosting, data storage, databases, and authentication services;
• Providers of payment infrastructure that process payments and refunds and secure payment transactions;
• Providers of analytics and measurement tools;
• Providers of artificial intelligence and natural language processing services used to process user requests and generate responses;
• Providers of security, anti-fraud, monitoring, and logging services;
• Advisors and contractors where necessary to support and operate the Service;
• Public authorities or other parties where required by law.

We do not sell your personal data.

7. Use of Cookies and Similar Technologies

To optimize the operation of the Service and personalize your experience, our website uses both your browser’s local storage and cookies. In addition, to improve the usability of the Service and analyze how users interact with the site, we use web analytics services (for example, Google Analytics 4).

1) Cookies

We collect and use the following categories of cookies:

• Necessary — required for the website to function correctly and to provide the core features of the Service. The use of necessary cookies does not require your consent, where permitted by applicable law.
• Functional — allow us to remember your preferences and chosen settings to make the Service more convenient and personalized. For example, they may store your selected interface language, display settings, previously entered data, and other user preferences.
• Analytics — help us analyze use of the Service, understand how users interact with its features, detect errors, assess site performance, and improve the quality of the services provided. For these purposes, we may use third-party analytics services such as Google Analytics 4.
• Marketing — used to display personalized advertising and measure the effectiveness of advertising campaigns. For these purposes, we may use third-party services.

You can delete or limit the use of cookies through your browser settings at any time.

2) Web Analytics Services

Web analytics services receive technical identifiers and information about the use of our site solely to the extent necessary to provide analytics.

8. Rights of the Data Subject

You have the right:

• To access your personal data — request information about, and a copy of, the personal data we process.
• To rectify personal data — request correction of inaccurate or incomplete data.
• To erase personal data — in the cases provided for by law, for example where the data is no longer needed for the purposes of processing or you have withdrawn your consent.
• To restrict or object to processing — request restriction of processing or object to the processing of your data, including for marketing purposes.
• To data portability — receive the personal data you provided in a structured, commonly used, and machine-readable format in order to transfer it to another controller.
• To information about the third parties we share data with — request information about the recipients or categories of recipients to whom your personal data has been disclosed in connection with your use of the Service.
• To withdraw consent — withdraw your consent to the processing and use of personal data at any time.
• To lodge a complaint with a supervisory authority — file a complaint with the competent supervisory authority regarding a breach of your data protection rights. That said, we ask that you first contact us with any questions related to personal data. We are confident that we can resolve any situation amicably and as quickly as possible.

9. Security of Personal Data

We take appropriate technical and organizational measures to protect your personal data against unlawful access, loss, alteration, disclosure, or destruction, including:

• Technical measures — for example, the use of secure authentication mechanisms.
• Organizational measures — we train staff on personal data protection and grant access to data only to authorized persons who need such access to perform their duties.

10. Retention of Personal Data

We retain personal data only for as long as necessary to achieve the purposes of processing, or for the period provided for by applicable law or another applicable legal basis. Once the relevant period expires, the data is deleted or anonymized, unless its further retention is required by law.

11. Automated Decision-Making

Although we use artificial intelligence in the operation of the Service, we do not make legally significant decisions solely by automated means.

12. Changes to This Policy

We may amend this Policy from time to time. In the event of material changes, we will notify you by appropriate means and update the last-modified date shown at the beginning of this Policy.

13. Severability

If any provision of this Policy is held to be invalid, unlawful, or unenforceable, this does not affect the validity of the remaining provisions, which continue in full force and effect.

Use of the service is also governed by the Terms of Use .